Returns and Refunds

The notes about Return and exchange service

Please contact us at the time of return service and please ensure that the following three details are met:

1. Please make sure the product is in the original state. This means that the product has not been washed, worn, worn, and any packaging has not been removed and damaged. Does not affect our resale;

2. With a custom service or jewelry that has been worn, in addition to quality, transportation problems, you need to return, otherwise it can not be exchanged or returned, please understand, please understand.)

3. There is no custom service jewelry, you can redeem other equivalent items or request a refund, but you should pay the return and re-send shipping costs. If you change to another one, you should pay the difference.

Note: Discounted items cannot be returned or exchanged.

PS: If you have any questions about the products you received, please email us and provide us with a clear photo to let us know and we will give you a satisfactory solution.


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